In stock items will ship within 1-3 business days from payment confirmation of the order unless it is a holiday. We ship via USPS and do not include insurance. USPS does not deliver on holidays. The buyer assumes all the risk and the Turquoise Door is not responsible for lost, stolen or damaged packages. SHIPPING AND HANDLING IS NON-REFUNDABLE.
Locals have the option to type LOCALPICKUP in the discount code box on the final checkout page if you would rather come to the store to pick up your items vs. having them shipped.
Thank you for shopping with the Turquoise Door.
Our return policy is for EXCHANGE or STORE CREDIT ONLY, we do not issue refunds. All returns must be in original condition with tags and returned within 10 days otherwise they will not be accepted. SHIPPING CHARGES ARE NON-REFUNDABLE. When returning please include a copy of your original receipt, your name and phone number.
ALL SALES ARE FINAL ON SALE/CLEARANCE ITEMS! NO RETURNS.
Custom orders are not returnable.
*ALL SALES ARE FINAL*
All returns should be addressed to
Turquoise Door
314 Market Street
Tomball, Tx 77375
